Managing emails is a task that may at first seem complex or unnecessary, but it is imperative to increase the productivity of your operation.
Managing emails efficiently can be the crux of your service operation flowing the way it should.

For any activity it is indispensable to organize the electronic messages that arrive daily to the email box, no matter the size of your company. A forgotten message can mean losing a business or opportunity to improve customer relationships. For Customer Service Department  it is even more necessary to have a tool to manage e-mails.